Citizen’s Advice

Citizen’s Advice County Durham comes to UTASS every Monday, between 10am- 12 noon.

This is a drop-in session, no appointment is needed.

Trained advisors can provide confidential and impartial advice and help find solutions to a wide range of issues including employment, debt and finances, benefits, consumer rights, and housing.

Other ways to contact Citizen’s Advice:                                                                                                

• Adviceline (freephone): 0808 278 7821 Monday to Friday 10am-4pm 
• Debt Adviceline: 0300 323 2000 Monday to Friday 9am- 1pm
• Consumer Helpline: 0808 223 1133 Monday to Friday 9am-5pm
• Help to Claim Universal Credit Helpline (freephone): 0800 144 8444 Monday to Friday 8am – 6pm
• Pension Wise (over 50 and UK-based defined contribution): 0300 330 1001 Monday to Friday 8am – 6.30pm